The Cashier Office is an important unit that regulates all financial transactions carried out in our hospital and ensures that patient payments are collected securely. Working in coordination with patient registration and billing processes, it collects service fees and officially records payment transactions.
Duties of the Cashier Office
✅ Tracking Patient Payment Transactions
Performs the collection of patient payments for examination, testing, laboratory, radiology, surgical intervention, and other healthcare services.
✅ Issuing Invoices and Receipts
Ensures official records are created by issuing invoices or receipts to paying patients in return for the services received.
✅ Credit Card and Cash Operations
Collects payments made by patients via cash, credit card, or bank transfer. Securely manages payment channels.
✅ Tracking Corporate and Insurance Payments
Monitors the collection processes for services covered by the Social Security Institution (SGK), private health insurance plans, or contracted institutions, and prepares necessary documentation.
✅ Daily Cash Operations and Reconciliation
Verifies all collection transactions conducted at the end of the day, performs cash closeout, and reconciles balance accounts with the accounting unit.
✅ Refund and Correction Procedures
Executes refund and correction operations required for patients due to canceled services or incorrect collections.
✅ Providing Information to Patients and Relatives
Ensures patients receive information regarding payment procedures, providing guidance on pricing and payment methods.
The Cashier Office works meticulously to maintain the financial order of our hospital, assisting patients and their relatives in completing payment transactions quickly and securely.
Department Personnel List
👤 MURAT ŞAHİN
🏷️ Civil Servant
📧 murat.sahin@bozok.edu.tr
📞 5253