Our Patient Registration & Information department is the initial point of contact where patients arriving at our hospital are welcomed and their procedures are organized. This department is responsible for managing patient appointment bookings, registration processes, and providing necessary directions.
When patients arrive for examination, they first apply to the patient registration unit to create their record using their identification details. For patients with appointments, necessary checks are conducted, and they are directed to the respective departments. In addition, information is provided regarding Social Security (SGK), private insurance coverage, or payment procedures, and patients are informed about the required procedures.
Within the scope of information services, guidance is provided to patients who wish to receive information about our hospital and the services we offer. Detailed information regarding our departments, doctors, working hours, and treatment processes is offered to ensure our patients are directed in the most accurate manner. Support is specifically provided to first-time patients to help them complete their processes easily and quickly.
Prioritizing patient satisfaction, our team answers all questions with a friendly service approach and assists at every stage. Dedicated support is provided to disabled, elderly, and accompanied patients to ensure they receive comfortable service at our hospital.
As the primary point of contact within the hospital, our Patient Registration & Information department serves to facilitate patients' access to healthcare services and deliver the best possible experience.
Department Personnel List
👤 NERMİN ARSLAN
🏷️ Permanent Worker
📧 nermin.arslan@bozok.edu.tr
📞 5235
👤 ADEM ÇAY
🏷️ Civil Servant
📧 adem.cay@bozok.edu.tr
📞 5235
👤 ALİ BUDAK
🏷️ Permanent Worker
📧 ali.budak@bozok.edu.tr
📞 5235
